30 Days, No Questions Asked
If you are not happy with Stencilbar, ask for a refund within 30 days of your purchase. You get the full amount back, and you do not need to give a reason.
How to Ask
- Email support@stencilbar.com, preferably from the address you used at checkout. If you cannot access that address, contact me from another address and I will ask for reasonable alternative proof of purchase. Do not send full payment card details.
- Include your order number if you have it. It is on your Lemon Squeezy receipt.
I aim to answer within three working days. The date you send your request determines whether it is within the 30-day period; you do not lose eligibility while waiting for a reply. You can also contact Lemon Squeezy about your purchase.
What Happens Next
- Lemon Squeezy, the merchant of record, returns the money to your original payment method. Your bank may take several days to show it.
- The refunded License is canceled. It can no longer be activated or recovered.
- Your Prompts are not affected. They remain as files on your Mac.
After 30 Days
Purchases older than 30 days are not normally refunded. If something has gone wrong, email me anyway and I will try to help. Stencilbar has a free seven-day Trial, so you can test the app before you buy.
This policy does not limit statutory withdrawal rights or remedies for defective or non-conforming software, including rights that last beyond 30 days. See the consumer-rights section of the Terms. Lemon Squeezy may also issue a refund at its discretion within 60 days of purchase to prevent chargebacks, as described in its refund documentation.